1 & 2 Day Courses

Assertive Communication

 

Next Course:  TBA

Where: UOW Campus, Building 39A

Course Length: 1 Day

Course Fee: $300 inc GST - Morning and afternoon tea provided

 

Assertive people communicate effectively. With this short course you will learn how to be more assertive when communicating in a work environment. A range of practical tips will be presented to you and you will talk through examples and enjoy practical exercises.

 

At the end of the course, you will be able to:

  • Speak in ways that command attention

  • Eliminate misunderstandings by honing your listening skills

  • Use influential language techniques

  • Respond assertively to conflicts with colleagues or clients.

Topics you’ll cover:

  • Why assertiveness matters

  • Five key ways to speak assertively

  • Listening for hidden meanings

  • Handling non-assertive people

  • How to get great results from conflict.

 

Course Delivery

 

Assertive Communication is a one-day face-to-face workshop. If you’re an employer looking to increase the skills of your staff, we can deliver it at your place of work. We can also customise a complete training package to meet your company's requirements.

 

The course is delivered for individuals at the University of Wollongong campuses in Wollongong, Sutherland or Sydney. 

 

 

Course Presenter

 

Eleanor specialises in training techniques that stimulate the whole brain, including experiential learning, psychodrama, corporate storytelling, PlayBack Learning® and Neuro Linguistic Programming.

 
She delivers public training programs at the University of Wollongong, University of Sydney, Australian National University and the Centre for Community Welfare Training.
 

 

 

Or call 1300 885 395 to enrol over the phone